Contact
Whether you call or message us, we’ll always provide friendly, helpful service. We look forward to serving you!

For Assistance
Contact us by phone at (406) 535-7478 during regular Business Hours or:

• Account Questions - Email: memberservice@fergusfcu.com

• Loan Questions - Email: lending@fergusfcu.com

• Insurance Documents - Email: insurance@fergusfcu.com

  *** If emailing after business hours, or on the weekends, we will contact you on the next business day at our earliest convenience. ***

Send us a Message
Questions or comments? Send us a message through the form below, and we’ll get back to you within two business days.

Declined Transactions
(406) 535-7478

Activate Your New Card & Select Your PIN
(800) 290-7893 (US)
(206) 624-7998 (Outside US)

Report Lost or Stolen Credit, Debit, or ATM Cards
(888) 297-3416 (US)
(206) 389-5200 (Outside US)

Change of Address
There are four ways to change your address:

1. Online Banking
   Change your mailing address through Online Banking. After you log in,
   change your address under the Services tab.

2. In Person
   Stop by our office, and we can update your address immediately.

3. Mail
   You may have received an Update Mailing Address form from us in the mail.
   Complete and sign the form and mail it back to our office.

4. Website Update of Information Form
   Use our Update of Information Form here. Please be aware that we will
   reach out to you to verify your identity and information.

Closing Your Account
Did you know that you can keep your account open even if you change jobs or move?
That’s right! Once you’re a member, you can always be member. However, if you
would like to close your account, you may do so by one of the following methods:

1. In person at our office;

2. Mail or Email a note with your physical Signature and instructions on where you
   would like any remaining funds in the account to be sent.

Closing your Digital Account
If you would like to request the deletion of your Digital/Online Banking Data, please
complete one of the options above under “Closing Your Account”.